Privacy Policy

Last Updated: [Insert Date]

At Samsonite Sales Store (“we,” “us,” or “our”), we value your trust as you shop for premium travel solutions including our Carry On Duffels, Hardside Carry Ons, and Kids Luggage. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website carryonsstore.com.

1. Information We Collect

We collect information to provide better services to our global travelers (excluding some remote areas and parts of Asia):

• Personal Information: When you make purchases of Spinner Carry Ons or Carry On Garment Bags, we collect your name, email, shipping address, and payment details.
• Transaction Data: Details about payments to our store at 16 Melm Street, North Kingstown, US 02852, including credit card/PayPal information (processed securely through PCI-DSS compliant systems).
• Technical Data: IP address, browser type, and device information to optimize your shopping experience.
• Usage Data: How you interact with our site, including pages visited and products viewed (especially popular items like Kids Luggage).

2. How We Use Your Information

Your data helps us serve our community of business travelers and family adventurers:

• Process orders for durable Hardside Carry Ons or convenient Carry On Duffels
• Provide customer support via [email protected]
• Improve our product offerings and website functionality
• Prevent fraud and enhance payment security (using 256-bit SSL encryption)
• Send transactional communications about your order status

3. Data Sharing and Disclosure

We treat your information with the same care we put into crafting our luggage:

• Service Providers: Trusted partners who assist with payment processing (Visa, MasterCard, JCB, PayPal), shipping, and IT services.
• Legal Requirements: When required by law or to protect our rights.
• Business Transfers: In connection with any merger or sale of company assets.

We do not sell your personal information to third parties.

4. Data Storage and Security

We implement security measures worthy of protecting your travel essentials:

• PCI-DSS compliant payment processing
• 3D Secure authentication for card payments
• Regular security audits of our systems
• Payment information is never stored on our servers
• Data is stored in secure facilities with limited access

5. Your Rights

As a valued customer purchasing our Spinner Carry Ons or Kids Luggage, you have the right to:

• Access, correct, or delete your personal information
• Opt-out of marketing communications
• Request restriction of processing your data
• Receive your data in a portable format

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your shopping experience:

• Essential Cookies: Necessary for processing payments and orders
• Performance Cookies: Help us understand how customers navigate our site
• Functionality Cookies: Remember your preferences (like currency selection)

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we serve global travelers (excluding some areas in Asia), your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

While we offer Kids Luggage, our website is not directed at children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy to reflect changes in our practices. The “Last Updated” date at the top indicates when revisions were made.

Thank you for choosing Samsonite Sales Store for your travel needs. We protect your privacy with the same dedication we put into crafting luggage that protects your belongings.